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365 Day Returns


A whole year to returns your purchase
if you're not entirely happy.

We hate to rain on the parade but as with many things in this crazy thing we called life, there are few boring rules and regulations we do kindly ask you to adhere to if you wish to return your purchase.


Within 14 days of order


If you are unhappy with the carpet tiles that you have received from us, then you are legally entitled to return the goods within 14 days of receiving them. Please note it will your responsibility to cover the return costs and this charge will be the same as your original delivery costs. The product must be returned in it's original packaging unopened.

Under our 365 Returns policy


The policy commences on expiration of your statutory 14 day cooling off period and allows you to cancel your order and return the goods up to 365 calendar days later. A 20% re-stocking fee (20% of the total order price exclusive of VAT) will apply, which will include the collection fee. The product must be returned in it's original packaging unopened.